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Returns
If something isn't right, we'll make it right.
14-day returns
Unopened products can be returned within 14 days of delivery for a full refund. Opened skin care can be returned if it caused a reaction — just tell us what happened.
How to return
- Contact us with your order number and the items you'd like to return.
- We'll email a prepaid return label within one working day.
- Refunds are issued to the original payment method within 5 working days of the parcel reaching us.
Damaged in transit
Send us a photo within 48 hours of delivery and we'll send a replacement straight away — no need to return the damaged item.
Still have a question?
We reply within one working day.