Help
Frequently asked
Quick answers to the questions we hear most. Can't find yours? Get in touch.
Are your products suitable for sensitive skin?
Most are. We avoid synthetic fragrance, and our Calming Body Wash was formulated specifically for sensitive and dry skin. Patch test anything new on your inner arm first.
How long do products last once opened?
Because we use few preservatives, we recommend finishing oils and serums within 6 months of opening and teas within 12 months. The symbol on each label shows the exact period.
Why is something sold out?
We make everything in small batches of a few hundred. When a batch sells out, select Notify me on the product page and we'll email you when the next one is ready.
Do I need an account to order?
Yes. Checking out with an account keeps every order, address and delivery update in one place, and you can create one in a few seconds.
Can I change or cancel my order?
You can cancel from your account until we start preparing the order. After that, contact us quickly and we'll do our best.
Do you ship outside India?
Not yet. We're working on it — subscribe to our newsletter to hear first.
Still have a question?
We reply within one working day.